Terms & Conditions

Medisurge Technologies User/Member Terms and Conditions

Welcome to www.TopDoctorsOnline.com (“TopDoctorsOnline.com” or “Site”), the website that is a platform for online health, wellness & fitness awareness and communications, networking for medical fraternity, e-commerce, medical advice and professional advice services. TopDoctorsOnline.com is owned and operated by Medisurge Technologies Pvt. Ltd. The specific features and functionality of the Site are to be determined solely by Medisurge Technologies and are subject to change or termination without notice.


This Agreement sets and contains all of the terms and conditions between a user of TopDoctorsOnline.com services (“you” or ‘User’ or “Member”) and Medisurge Technologies. By clicking the “Yes” button and then the “Continue” button to submit the Member registration form, a binding agreement will be executed between you and Medisurge Technologies. The Member should therefore read this Agreement carefully. If, however, you (the Member) do not agree to be bound by this Agreement, click the “No” button. In such case you will not be able to register as a Member at TopDoctorsOnline.com.

By registering as a Member and agreeing to the terms and conditions of this Agreement, you also are agreeing to the terms of the Medisurge Technologies Privacy Policy, which is incorporated into this Agreement.

Definition of Service

TopDoctorsOnline.com provides a platform where Members can locate an Expert and ask for advice, opinion or services. Medisurge Technologies will enable a Member to communicate with Experts and to pay for services provided by such Experts. The information on this Website is given via including but not limited to video consult, live chat, emails, phone support and is provided for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified healthcare provider. Further Medisurge Technologies emphasizes on the facts that online medical opinion or advice cannot replace the physical examination by a physician, medical professional or healthcare expert, and cannot address any emergency medical condition . Medisurge Technologies makes no representation or warranty whatsoever as to (a) the willingness or ability of any Expert to give advice, (b) whether the Member shall find the advice given by an Expert satisfactory, (c) whether the advice of the Expert will provide an adequate solution to his or her question, or (d) whether the Expert advice will otherwise be suitable to his or her needs. Medisurge Technologies may or may not verify the skills, degrees, qualifications, credentials or background of all the Experts. Therefore, Member is encouraged to independently verify the skills, degrees, qualifications, credentials and background of those Experts from whom he or she receives or contemplates to receive advice or services. The Member SHALL NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING THE MEMBER HAS READ ON THIS WEBSITE (including but not limited to video consult, live chat, emails, phone support). No medications, diet supplements or treatments as may be described on this Website shall be taken or begun without first consulting the Member’s physician or other healthcare provider.

Medisurge Technologies does not refer, endorse, recommend, verify, evaluate or guarantee any advice, information, or other services provided by Experts, and nothing shall be considered as a referral, endorsement, recommendation or guarantee of any Expert. Medisurge Technologies does not warrant the validity, accuracy, completeness, safety, legality, quality, or applicability of the content or anything said or written by its Experts or any advice provided, including any information contained in any Expert listing. Medisurge Technologies will not be liable for any damages sustained due to reliance by Member on such information or advice provided by any Expert.

NO DOCTOR-PATIENT RELATIONSHIP. TDO doesn’t replace your relationship with physician or healthcare provider. The information interpreted (not limited to content of the site and information derived from online consultations) should Not be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified healthcare provider. This information should be put to be use only after consulting your physician or other healthcare provider.

Interactions with Medical or Mental Health Professionals and other Experts

If a Member chooses to interact with ANY mental OR MEDICAL health professional, physician, or other professional expert on the Site, the Member relationship (as with all other Experts) is strictly with the professional. Medisurge Technologies is not involved in any way with the substance of that relationship or the advice or information given therein, AND DOES NOT VALIDATE THE INFORMATION OR ADVICE PROVIDED TO YOU BY SUCH EXPERT.

The advice or information provided by professional experts is provided for informational purposes only and cannot be considered a substitute for professional advice. Without limiting the previous statement, advice or information provided by medical health professionals or physicians is provided for informational purposes only and cannot be considered a substitute for a face-to-face physical examination of the Member by a doctor. Users/Members should not rely solely on advice provided by medical health professionals or physician Experts on the site. Medisurge Technologies strongly recommends that a Member seeking mental health or medical advice make an appointment for an examination in person with qualified professionals.

Medisurge Technologies does not endorse or recommend any mental health professional, medical professional, physician or other professional or Expert on the Site. Member understands that it is his or her responsibility to check the certification and/or licensing of the mental health professional, physician or other professional Expert with the applicable state licensing Board or authorities in the expert’s state or country.

Member acknowledges no Experts are employees or agents of Medisurge Technologies and Medisurge Technologies assumes no responsibility for any act or omission of any such Expert. Member understands and agrees that, although a mental or medical health professional, physician or other professional Expert may have been accessed through the Site, Medisurge Technologies cannot predict or assess the competence of, or appropriateness for Member's needs, of the professional or other Expert. Member also understands that Member takes full responsibility for the decision to access a mental health professional, physician or other Expert through the Site and to continue to interact with the medical or mental health professional, physician or other Expert, and that the role of Medisurge Technologies is strictly limited to providing access to such professionals and other Experts and their services for Member's consideration.

Member hereby releases and agrees to hold harmless Medisurge Technologies, its directors, officers, employees, agents, successors, advisors, consultants, and assigns from any and all causes of action and claims of any nature resulting from the acts of medical or mental health professionals, physicians or any other Experts accessed through the Site.


Opinions of the medical or mental health professionals, physicians, attorneys and other Experts are solely their opinions, and not those of Medisurge Technologies. Medisurge Technologies does not assume any liability or responsibility for the accuracy of the content on the Site, including the biographical information, qualifications, credentials or other data regarding the mental health professionals, physicians, attorneys or other Experts. Medisurge Technologies does not assume any liability or responsibility for damage or injury to persons or property arising from the use of any information or advice given by an Expert.

Member should independently verify the qualifications, experience and credentials of any Expert engaged by Member.


The Content ("Copyright Content") is protected by copyright under both Central and State laws, and foreign laws. Title to the Copyright Content remains with Medisurge Technologies or its licensors. Any use of the Copyright Content not expressly permitted by these Terms and Conditions is a breach of the Terms and Conditions and may violate copyright, trademark, and other laws. Inquiries or applications for permission to copy any Copyright Content otherwise than is permitted by these Terms and Conditions should be directed to _______________. Content and features on the Site, including these Terms and Conditions are subject to change or termination without notice in the editorial discretion of Medisurge Technologies. All rights not expressly granted herein are reserved to Medisurge Technologies and its licensors. If you violate any of these Terms and Conditions, your permission to use the Copyright Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Copyright Content.

TopDoctorsOnline.com may contain content, including financial information, provided by third parties. Such content is provided for informational purposes only and is not intended for trade or investment purposes. Furthermore, TopDoctorsOnline.com operates bulletin boards pursuant to which Experts may answer questions regarding various topics. As noted above, Medisurge Technologies does not warrant the validity, accuracy, or availability of the content and Expert advice provided and it will not be liable for any damages sustained by User/Member due to reliance on such information or advice.

The information furnished by Experts is intended for general reference purpose only. The consultation with Experts via TopDoctorsOnline.com cannot and does not replace a meeting with a professional. Member is encouraged to verify the information furnished by Experts. Any information on TopDoctorsOnline.com and information furnished by Experts is not intended to offer a solution for a specific problem and must be considered as general in nature. ANY RELIANCE ON SUCH INFORMATION IS DONE AT THE USER’S / MEMBER'S FULL AND SOLE LIABILITY.

The Member understands/ agrees that Medisurge makes no claim that the contents of the Site, such as text, graphics, images and information obtained from service providers and any other material contained on the Site (the "Content") is appropriate or may be downloaded in a particular jurisdiction. Access to the Site and Content may not be legal by certain persons or in certain states or countries. If you access the Site from outside India, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Provisions relating to the liability of medisurge and its licensors, user submissions, Indemnity, Jurisdiction, and Complete Agreement, survive the expiration or termination of these Terms and Use for any reason whatsoever.

Informed Consent for Medisurge Services

As with any medical procedure, there are potential risks associated with Medisurge services. By using the medisurge service, you agree to abide by the Terms and Conditions, Privacy policy and risks described below. These risks include, but may not be limited to:

While TDO is an honest attempt to provide access to the best possible medical information to the patient, the Medical Experts will not be examining you physically. The Medical Expert may not have access to all or some of your medical history that might be critical to consult you. The Medical Expert will not have the benefit of information that would be obtained by examining you in person, observing your physical condition and by going through your medical records. This means that the service provided through TDO is different from the diagnostic and treatment services typically decided by a physician. Therefore, the physician may not be aware of facts or information that would affect his or her opinion of your diagnosis. To reduce the risk of this limitation, TDO strongly encourages you to be in touch with an on-ground physician and share the TDO opinion with him/her. By deciding to engage this service, you acknowledge and agree that you are aware of this limitation and agree to assume the entire risk of this limitation;

By requesting a medical opinion through TDO, you acknowledge and agree that:

• The advice/information/opinion on diagnosis you may receive could be limited and provisional;
• The medical opinion is not intended to replace a face-to-face visit with a physician just yet and it replace an actual Doctor-patient relationship;

• In case of a second opinion where there is a difference of opinion among our Medical Experts and your physician, you would bear the responsibility to decide the next step. We hope to help you in making the right decision but at the end it is only up to you to share our consultants’ opinion with your physician or to go for another physical exam (if needed) or to reach-out to TDO for offline consultation, or procedure, and/or treatment;

• The physician is reliant on information provided by you and hence any information demonstrated to have been falsified will immediately render the opinion and all details therein null and void;

In some cases, the consultant may determine that the transmitted information is of inadequate quality and may ask for more information, without which he/she may refuse to answer the query;

In rare cases, the consultant may feel that the query may not be answerable without physically examining the patient and the consult may be refused forthwith;

In very rare instances, security protocols could fail, causing a breach of privacy of personal medical information;

Delays in medical evaluation and answers could occur due to deficiencies or failures of the service as per those mentioned in Terms of Use.

Last Updated: July,2013

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